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Defending Data
Modell’s hits WiFi protection out of the park For retail chains like Modell’s Sporting Goods, participating in the wireless technology revolution is hardly a luxury. Wireless means advancing new...
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Bandwidth Booster
Appliance connects multiple DSL lines, provides network integrity for ModCloth Vintage and retro clothing lovers have found an engaging shopping experience at ModCloth.com through the help of social...
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No Fairy Tale
Beanstalk merging loyalty programs and social media to grow salesThe average U.S. household belongs to 18.4 loyalty programs, but participates in only 8.4 of them, according to the Colloquy 2011...
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SNAP To It
New technology links rewards, messaging to social networks In February, SNAP (Social Network Appreciation Platform) announced the first web-based platform that integrates traditional in-store loyalty...
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No Boundaries
ERPLY takes retail management to the cloudIf customer service boiled down to three rules, they might be: Make it quick; make it easy; and make certain it’s available.Gross oversimplification? Perhaps,...
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Crystal Clear
Roundy’s Supermarkets ends internal communication woes It’s not hard to find tales of communication overload these days: Too many messages from too many people, too often missing the target and leaving...
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Localizing the Message
Applebee’s keeps outreach in the neighborhood Aplebee’s has attracted scores of customers by promising them that they’ll be “eating good in the neighborhood.” It’s not surprising that its social media...
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No ‘By-the-Book’ Platform
Specialty retailer gets specialty WCM solution If an online retailer gives its merchants — rather than its IT staff — a tool to manage merchandise and editorial content on its website, will the...
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Let the Music – and Video – Play
Eddie Bauer uses both to boost awareness of expedition brandEddie Bauer created its expedition-based First Ascent clothing line with input from some of the world’s most renowned mountain and ski...
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Eye in the Sky
Web-based camera platform keeps Sephora’s build-outs on track Construction is an expensive piece of the retailing puzzle. Allotted capital expenditures can exceed hundreds of thousands of dollars to...
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From Special Ops to Specific Apps
Military contractor finds use for classified communications devices in retailJ ames Mustarde would like to tell you how Twisted Pair Solution’s super-secret technologies worked for the U.S. military...
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Making Signage a Cinch
Rave Cinemas boosts the infotainment factorFor the past couple of years, “enhancing the in-store experience” has been the buzz in retailing — creating a better environment to attract consumers, build...
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In the Groove
Guitar Center streamlines creative design and approval process I n 1968, legendary British rock band The Moody Blues released its psychedelic counterculture album, “In Search Of The Lost Chord.” Four...
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Off the Grid
Family Dollar solves connectivity woes with cellular technology With more than 7,200 stores in 45 states, one would think that Family Dollar had already encountered just about any obstacle that could...
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Keeping the Competitive Advantage
New Balance boosts traffic and sales with analytics To succeed in today’s competitive environment, retailers need to know how many people are moving through their stores at any given time — and which...
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Let’s Chat
Design Within Reach connects distant employeesUntil recently, the technologies available to connect store employees with headquarters and each other consisted largely of phone and e-mail. Modern...
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Taking Fulfillment “Out of the Box”
Board game publisher moves to EDI as business partnerships expandBig box and online behemoths like Walmart, Target and Amazon are fierce competition for retailers and direct-to-consumer manufacturers....
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Work Site with a View
Crate & Barrel uses on-site cameras to monitor construction progressThe process of building and remodeling retail stores is undergoing a transformation. On-site cameras not only give project...
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A Message in the Medium
900 North Michigan Shops uses new video technology to raise visibility The north end of Chicago’s Michigan Avenue — the Miracle Mile — is home to stores, restaurants and a dense concentration of...
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Synch or Swim
Furniture retailer Gardner-White links televised content store-wideHow can a retailer efficiently manage many digital screens or television sets as they broadcast content across a store? That was the...
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